CXO deploys AI Employees — digital team members trained on your data, your workflows, and your brand — that handle reception, sales, support, HR, and operations. 24/7. At 50–80% less than the cost of a full-time hire.
CXO deploys agentic AI systems that automate your highest-friction business processes -- collections, client onboarding, AP/AR, sales follow-up, and reporting -- integrated directly into your existing software. Not a chatbot. Not a receptionist. A production-grade AI system that executes work.
What's happening in this call: the agent identifies a referral, captures the trigger event (business sale and liquidity event), qualifies investable assets, maps the full scope of need across investment strategy, tax, estate, and generational transfer, matches the prospect to the right senior advisor by tier and specialization, books a specific time slot with a named advisor, and sends a confirmation email with intake form -- all autonomously. The prospect never knows they didn't speak to a person.
What's happening in this call: the agent identifies that a prospect requested a quote and went quiet, initiates an outbound call, handles the "still comparing" objection with a specific value-add around coverage gap education, pivots to a comparison review meeting, offers two specific time slots with a named agent, confirms the appointment, and closes with a prep instruction. The CRM is updated and a text confirmation is sent automatically on completion.
Before deploying AI systems for clients, CXO spent two decades building analytics, automation, and data infrastructure for banks, alternative lenders, and enterprise clients across North America -- including engagements delivered for PwC, major Canadian financial institutions, and specialty finance companies. That operational depth is embedded in every system we deploy.
The average financial services firm loses 15-20% of recoverable AR because follow-up is manual and inconsistent. The average SMB loses 30-40% of inbound leads because response time exceeds 5 minutes. Agentic AI systems eliminate both problems -- integrated into your existing CRM, ERP, and communication tools. Operational in days. No new headcount required.
Your agentic workflows run every hour of every day -- handling collections outreach, lead qualification, onboarding steps, and reporting without scheduling, breaks, or oversight.
Every system is built to your specific processes, your data, your compliance requirements, and your existing software stack. Not a template. A custom deployment that fits how you actually operate.
Start with one automated process. Add workflows as your needs grow. Each new deployment costs a fraction of a hire and is operational within weeks - not months.
OperationsCore is CXO's proprietary delivery framework -- the architecture that gives every agentic system capabilities most automation tools cannot deliver in combination.
A modular architecture that adapts to each client's operational environment. Every capability within OperationsCore can be enabled or expanded based on your specific automation requirements and existing software stack.

Handles natural voice and chat conversations with the clarity, tone, and knowledge your clients expect - not robotic scripts. Trained on your brand voice and your specific business context.

Books appointments, sends follow-ups, updates records, triggers workflows, processes documents. Your AI system doesn't just answer - it acts and completes the work.

Connects to your CRM, ERP, scheduling tools, finance systems, and internal databases. No rip-and-replace required. Built around what you already use.

Learns from interactions and improves performance without requiring constant reconfiguration or retraining. Each cycle makes the system more accurate and more efficient.

Real-time dashboards on call volume, resolution rates, lead quality, pipeline movement, and ROI - so you always know exactly what each workflow is delivering.

Start with one workflow. Add processes as your operation expands. The platform handles 50 interactions a day or 5,000 - without downtime, hiring, or infrastructure changes.
Each system is configured to a specific operational workflow - not a generic tool, not a chatbot. A production-grade deployment that integrates with your systems and executes real work.

AI-powered outbound follow-up on outstanding invoices, aging AR, and payment reminders - across voice, email, and SMS, with full CRM integration. Recover more, faster, without adding headcount.
→ See how Collections Automation works

Automated intake, document collection, eligibility screening, and status communication for new clients - reducing onboarding cycle time from weeks to days, with every step logged and auditable.

Inbound lead qualification, outbound reactivation, proposal follow-up, and meeting booking - running 24/7 without a sales coordinator. No lead goes cold. No follow-up gets missed.
→ See how Sales Automation works

AP processing, vendor coordination, reporting triggers, payment workflows, and compliance documentation - automated end-to-end and integrated with your accounting and ERP systems.
→ See how Back-Office Automation works

When your process doesn't fit a standard category, we build the system that does. Multi-step orchestration, compliance workflows, data pipelines, reporting automation - scoped and built to your exact operation.
→ See Custom Workflow options

Automated KPI monitoring, anomaly flagging, and executive report generation - delivered on schedule without manual data pulls. Leadership gets real-time operational visibility without adding analyst headcount.
→ See how Reporting Automation works

CXO deploys agentic AI systems that automate complex business operations for financial services firms and growth-stage companies - integrating directly into your existing software to eliminate manual work at scale.
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